Inclusions
Limited Mileage 250 KM
Collision Damage Waiver (CDW)
Theft Waiver (THW)
Third Party Liability
Taxes
Drivers Age
The minimum driver’s age is 20 years and the maximum driver’s age is 85 years.
A Young driver fee of 10 EUR per day applies for drivers aged 20 to 25 years old.
Driver’s License
Driver must present a full and valid driving license that should be valid with no major endorsements, no experience required..
An International Driver’s License (IDL) is mandatory and must be accompanied by the original domestic license of the driver for all countries.
Insurance Coverage
Collision Damage Waiver (CDW)
It is included in your rental amount.
Collision damage waiver reduces the customer’s damage responsibility to the excess of 500 EUR.
Theft Waiver (THW)
It is included in your rental amount.
It reduces the client's financial responsibility for loss or theft to the vehicle to the sum of the deductible of 500 EUR
Third Party Liability
It is included in the your rental amount.
It covers the amount up to 1 Million EUR.
Excess Reduction
Additional insurance options are not available.
We don’t accept any other insurances, in case of any damage, customer will be liable to pay upto the excess amount and they can claim back from their own insurance, police report is mandatory and in case there’s no police report provided full damage amount shall be paid by the customer.
Other fee:
1. If the vehicle keys are lost or stolen, a fee of EUR 300 will apply.
2. You are responsible for the cost of any parking fines, other penalties, and loss of vehicle keys/documents etc. incurred whilst the vehicle is contracted to you. The rental office will pass the relevant charges on to you plus any administrative expenses.
3. In case of Losing documents, a fee of EUR 150 will apply.
4. In case of wrong fuel, a fee of EUR 800 will apply.
5. If car is returned dirty 20 EUR charge will apply.
Smoking in the car is prohibited, and if Client smoke in the car a fee of 300 EUR will apply.
Breakdown Assistance
Breakdown assistance is available free of charge. If breakdown is required due to customers fault additional charge will apply depending on the situation. Relevant contact details and roadside assistance procedures will be given prior to the commencement of the hire.
Fuel Policy
Same to Same.
The client must return the vehicle with the same amount of fuel provided at the time of check out.
Please Note: The vehicle must be refueled within 10 km to 12 km of the return station and the renter must present the receipt from the petrol station to confirm that the vehicle is returned with the same fuel tank.
Mileage Policy
Limited Mileage of 250 KM per day, if exceeded a charge of 0.12 EUR per KM will apply.
Cross Border Travel
Cross border travel is allowed to European Union, as we provide limited mileage of 250 KM, if exceeded customer will pay 0.12 EUR per KM.
VAT
VAT is included in the rental price.
Payment Methods and Deposit
All major credit cards except American Express are accepted and must be on main drivers name while paying at the rental desk.
Debit card payments are also accepted for rental payment only and not deposit.
Deposit
A refundable deposit of 300 EUR will be held from the credit card until the car is returned.
Delivery and Collection
Delivery and collection service inside Madrid city is available with a charge of 25 EUR per service delivery and collection.
Out of Hours
Out of hours service is available not available.
Grace Period
For vehicle pick up
1 hour grace period from the schedule time of pickup is allowed. If the customer comes to pick the vehicle after the grace period the booking will be considered as "No-show" or car will be provided but extra charge of half day will apply If client doesn’t inform.
For late return
1 hour grace period is for returning vehicles. If the customer comes to return the vehicle after the grace period then additional one day charge will apply.
Extras
Confirmation of Special Equipment’s depends upon the availability at the rental desk.
ALL TERMS, CONDITIONS AND PRICES ARE SUBJECT TO CHANGE.
